Privacy Statement
Reviewed and updated: February 2024
The National Museum of Computing ("TNMOC") has created this privacy statement in order to demonstrate our firm commitment to privacy and protection of any personal data or information that you share with us. By personal data or personal information, we mean information that can be used to identify a living person. The following discloses our information gathering, use and dissemination practices for this website.
Information We May Collect
You are not required to provide any personal information or login details in order to obtain general access to this site. However, in order to access certain information, services or features contained on this site, we may require you to provide personal information such as your name, email address and delivery address for purchases. We will collect, hold and process certain personal information if you:
Book a visit or event via Eventbrite
Register for our newsletter
Contact us via the “Contact Us” form
Send us an e-mail
Apply to be a trustee
Apply to be a volunteer
Apply to be a supporter
Apply for a staff position
Make a purchase via our online shop
Make a donation
TNMOC is registered in the UK with the ICO (ico.org.uk) as a data controller and the registration reference is ZB510083.
Under UK data protection legislation and regulation (Data Protection Act 2018, UK GDPR - UK General Data Protection Regulation - and PECR - Privacy and Electronic Communications Regulations), you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.
Under UK GDPR, the lawful bases we rely on for processing this information are:
Your consent or
We have a contractual obligation or
We have a legal obligation or
We have a legitimate interest.
Sharing Your Information
We use third party data processors who provide certain services for us. We have contracts in place with them. They process your personal information in accordance with our instructions. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.
Our main data processors are:
Google Suite for emails, data storage, office administration
Eventbrite for ticketing and events
Squarespace for website services
Barclays Bank for card payments
PayPal for payments
Stripe for card payments
Royal Mail for online order deliveries
BT for internet service provider
Hikvision Europe B.V. for CCTV security
We follow the Payment Card Industry Data Security Standard (PCI DSS) requirements for card payments.
Your data protection rights
Under data protection legislation you have rights including:
Your right of access
You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.
Your right to rectification
You have the right to ask us to rectify information that is inaccurate. You also have the right to ask us to complete information that is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing
You have the right to object to our processing your data in certain circumstances.
You are not required to pay any charge for exercising your rights. We have one month to respond to you.
Disclosure of Personal Information
Please note that we will not share your personal information (whether collected on-line or off-line) with any third parties for their direct marketing purposes. Any information supplied to us via the on-line “Contact Us” page, newsletter registration or via e-mail will only be used by us for the purposes of communication with you. We reserve the right to disclose visitor information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other visitors, or anyone else that could be harmed by such activities. This includes our right to exchange information with other organisations in order to protect against fraud and for safeguarding purposes. We also reserve the right to disclose visitor information when we believe in good faith that the law requires it.
Links to Other Sites
This website contains links to other sites that take you outside this site. These other sites are beyond our control. They may send their own cookies to visitors, collect data or solicit personal information. The privacy policies of these other sites may be significantly different from our privacy statement. We will not notify you when you are leaving our site and we are not responsible for the privacy policies or content of these other sites.
Aggregate Information
From time to time, we may collect general, non-personal, statistical information about the use of this site, such as how many visitors visit a specific page on this site, how long they stay on that page, and which hyperlinks, if any, they “click” on. We collect this information through the use of technologies such as “cookies” and “IP addresses”, which are discussed in greater detail below. We collect this information in order to determine which areas of this site are most popular and to enhance this site for visitors. However, please be assured that this aggregate data will be anonymised and will in no way personally identify you or any other visitors to this site.
Cookies
Like most websites, our site does use cookies. Cookies are pieces of information that a website transfers to an individual’s browser for record-keeping purposes. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions. Cookies may be used to simplify functions on our website for our users.
You can provide consent to receive cookies from tnmoc.org when you first visit the website. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. However, if you do not provide consent, please be aware that some features of this site may not function properly or may be slower. You may elect to receive cookies from third parties with links on this site. We do not control these cookies.
Guidance for Children Under 13
We do not knowingly collect information from children under the age of 13 on this site. If you are under the age of 13, please do not provide any personal information to us. It is our intention that this website is family friendly and will do our utmost to ensure no inappropriate language will be used throughout this site. If you are concerned in any way by anything that is shown on this website, please get in touch with us at museum@tnmoc.org.
Changes to These Terms
The terms of this privacy statement may change from time to time. We will notify you of any material changes to this privacy statement by changing the “Reviewed and updated” date at the top of this privacy statement. We encourage you to check this page periodically for any changes. Your continued use of this site following the posting of changes to these terms will mean you accept those changes.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. This website uses certified HTTPS Transport Layer Security encryption (formerly known as SSL) to protect any data that you provide whilst using our online services.
How to complain
If you have any concerns about our use of your personal information or if you wish to make a request, please contact us by email at museum@tnmoc.org, or by post to:
The National Museum of Computing, Block H, Bletchley Park, Milton Keynes, MK3 6EB.
You can also complain to the Information Commissioner’s Office if you are unhappy with our use of your personal data. The address is: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113; ICO website: https://www.ico.org.uk
By using this site, you agree to accept the terms of our privacy statement. If you do not agree to the terms of our privacy statement, please do not use this site. Unless stated otherwise, this privacy statement applies only to information collected on this website and does not apply to information that we may collect by other means.
